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ReStore Donation Guidelines


Thank you for your interest in donating to the ReStore.

We offer an alternative and cost effective way to dispose of reusable items. All donations are accepted at no cost to the donor, pickup of larger items can be arranged, and all donations are tax deductible.

  • We can only accept donations that are sales floor ready.
  • Donations must be clean, in good working order, and have no missing or broken parts.
  • See below for a list of items we can and cannot accept.
  • Donations can be dropped off at our stores during their regular business hours. (Our Ashland location: Thursday-Saturday 10am-5pm. Our Worcester location: is not currently accepting drop off donations at this time.) Please note that dropping off items outside of regular business hours is considered illegal dumping, which significantly detracts from our mission, and as such is prosecuted to the fullest extent of the law.
  • Though we strive to take every donation made, we reserve the right to refuse a donation at the time of delivery due to our current stock, the item’s condition, or the safety of our staff and volunteers. We thank you for your understanding.


What we do not accept…

(Updated October 12th, 2017 – Feel free to call with any questions)

  • Any item that is not fully assembled, does not work, is missing parts, or is otherwise in unsalable condition
  • Upholstered and leather furniture
  • Particle board furniture
  • Mattresses and box springs
  • Dining hutches and china cabinets
  • Open/used paint of any kind
  • Kitchen or dining tables without chairs
  • Entertainment centers/units
  • Armoires
  • Granite countertop
  • Used sinks and toilets
  • Desks: metal, executive, and L-shaped
  • Bunk beds
  • Motorized or mechanical beds and hospital beds
  • Baby items, cribs
  • Children’s toys
  • Hollow-core doors
  • Fluorescent lightbulbs
  • Fluorescent drop ceiling fixtures
  • Metal blinds
  • Absolutely no hazardous materials/chemicals of any kind
  • Shower doors
  • Unframed mirrors or glass
  • TVs
  • Storm windows/sashes
  • Computers, monitors, fax machines, printers, copy machines
  • Swing sets or playground equipment
  • Pianos/organs
  • Trampolines
  • Pools
  • Garage doors
  • Hot tubs
  • Hot water heaters
  • Used faucets
  • Plumbing supplies used to carry drinking water
  • Fireplace doors (Metal enclosures with glass doors)


What we can accept…

(Updated March 9th, 2017 – Feel free to call with any questions)


Must be clean and in complete working condition. From 2011 to present.

  • Washers & Dryers
  • Refrigerators
  • Stoves/Ovens (gas and electric)
  • Range hoods/Range tops
  • Microwave ovens
  • Air conditioners
  • Small appliances
  • Dishwashers: within five years old, and with all original paperwork including lead-free certification

Architectural items

  • Columns
  • Mantels
  • Porch posts


  • Hardcover books (No encyclopedias or textbooks)
  • Softcover books
  • Magazines
  • CDs
  • DVDs
  • Blu-rays


  • Individual pieces or full sets of cabinets: must have all doors and drawers in good and stable condition
  • Countertops: 4’ or longer, and must be in good condition with no stains or damage, no formica
  • Corian, marble and granite in good condition: provided our volunteers and staff can safely lift and move them


  • Solid doors only: no hollow-core
  • Interior or exterior
  • Prehung or door slabs
  • Sliding glass: must have all tracking, glass intact with no damage or fogging
  • No damage, rot, or cracks


  • Carpets: in new condition only
  • Area rugs: good condition with no tears or stains
  • Carpet padding: new only
  • Vinyl tile, sheet vinyl, linoleum: new and in box only, no used or individual pieces
  • Hardwood or parquet flooring: new and in box only, and in usable quantities
  • Laminate: new only in usable quantities of 9 square feet or more
  • Ceramic and stone tile: new and in box only, no used or individual tiles


  • Structurally sound:  no broken or missing parts – solid wood only, no particle board
  • No upholstered or leather furniture


  • Complete sets of door hinges, cabinet hardware, etc: free from rust or damage
  • Nails, screws, hangers, etc

Home Decor

  • Clean and reusable
  • No linens


  • New only: full rolls or bats


  • Residential and commercial fixtures in good and in working order with no missing or damaged components: with the exception of drop ceiling fixtures
  • Incandescent, CFL and LED lightbulbs: new and in original packaging only, no fluorescent tube lights


  • All lumber must be free of rot and insects
  • Plywood: full and half sheets
  • Milled lumber: 4’ lengths or greater
  • Trim/molding: 4’ lengths or greater
  • Siding: full lengths – full boxes preferred


  • Bricks: whole, intact, good condition
  • Concrete blocks: whole, intact, in good condition
  • For pick up: must be on a pallet, if more than 50 bricks/blocks.


  • Latex based paint and stain: full, unopened, unspoiled cans less than ten years old with no signs of rust or frost damage only
  • Oil based paint and stain: full, unopened, unspoiled cans less than ten years old with no signs of rust or frost damage only

Plumbing Fixtures & Hardware

  • Pedestal sinks: good condition, free of cracks and rust
  • All other sinks: brand new only
  • Toilets: brand new only
  • Bathtubs: good condition with no damage
  • Shower enclosures: good condition with all components
  • Plumbing hardware
  • PVC, metal, and copper pipe: 3′ or longer
  • Faucets: new in box, manufactured after 2010 ONLY

Roofing Materials & Gutters

  • New shingles: full bundles only
  • Rolls of roofing material: half rolls or more
  • New roofing and gutter materials: full pieces, no rust or damage


  • Hand tools: good working condition
  • Corded power tools and bench tools: good working condition
  • Portable power tools: good working condition, with working battery and charger


  • Floor, ceiling, wall: clean and in good condition

Vinyl Siding & Accessories

  • Full length pieces only – full boxes preferred

Windows / Screens

  • New or antique windows only: no used windows, no aluminum windows
  • Antique windows must be 80+ years old with glazing on window (no chips, cracks, or broken glass)
  • Dual pane windows only – no single pane windows
  • Complete units
  • All windows must be in good condition, with glass intact

Exercise Equipment

  • Full size, electronic treadmills: in good condition, within 7 years old
  • Small exercise equipment: hand equipment only in good condition, no small exercise machines


  • Interior and exterior shutters
  • Antiques and collectibles


To make a donation of goods to the ReStore:

We are not current accepting drop-off donations at this time. Please contact our Donations Coordinator for more information.

If you need help in getting your donations to the store:

Call 508-439-7655 ext. 128 OR Email

Depending on your individual circumstances, donations to the ReStore may be tax deductible to the fullest extent allowed by law.